❓ Frequently Asked Questions (FAQs)
❓ Frequently Asked Questions (FAQs)
Welcome to our FAQ section! Below you’ll find answers to the most commonly asked questions about our products, shipping, returns, and more.
🛍️ 1. What products do you offer?
We offer a wide range of high-quality products across various categories including:
Men’s & Women’s Fashion
Kidswear
Accessories
Seasonal Collections
Visit our Shop Page to explore all items.
🚚 2. Do you ship internationally?
Currently, we ship only within India. We are working on expanding our services to international customers soon.
⏱️ 3. How long will it take to receive my order?
Orders are usually processed within 1-2 business days and delivered within 4-7 business days depending on your location.
💳 4. What payment methods do you accept?
We accept the following secure payment options:
Credit/Debit Cards
UPI & Net Banking
Cash on Delivery (COD)
🔄 5. Can I cancel or change my order after placing it?
Yes, you can cancel or modify your order within 12 hours of placing it. After that, it may already be processed or shipped.
📦 6. How can I track my order?
Once your order is shipped, you’ll receive a tracking link via email or SMS. You can also track your order through the “My Account” section.
📞 7. How do I contact customer support?
You can reach out to our customer service team via:
Email: support@trendhiveshop.com
Phone/WhatsApp: +91-XXXXXXXXXX
Or use our Contact Us form.
🔁 8. What is your return and refund policy?
We offer a 7-day easy return and refund policy. Please refer to our Return Policy page for full details.
🎁 9. Do you offer any discounts or promotions?
Yes! Follow us on Instagram and Facebook or subscribe to our newsletter for the latest deals, offers, and coupon codes.
🤝 10. Is shopping on your website safe and secure?
Absolutely. Our website uses SSL encryption and secure payment gateways to ensure your personal information stays protected.
🧾 Still have questions?
Feel free to Contact Us — we’re here to help!